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CCW 2024

babelforce is exhibiting and speaking at Europe’s premier customer dialogue event. Book a chat with us for CCW and get your ticket for free.
Can you reduce calls without frustrating customers?

Can you reduce calls without frustrating customers?

Service quality or service speed? I say – why not both?
Do no-code tools come with big drawbacks?

Do no-code tools come with big drawbacks?

How can you turn non-developers into specialists who can achieve what developers do without accepting some drawbacks? Well to answer that, we need to think about modern kitchens. Yep.
Why automate the first 45s of your calls using AI

Why automate the first 45s of your calls using AI

The question is, what are people normally doing during those 45 seconds? Our benchmark data has the answers.
How to reduce agent burnout

How to reduce agent burnout in your contact center

62% of call center agents identified burnout as one of their top workplace challenges. But what is agent burnout, and how can we prevent it?
Call Management Software

Improve efficiency with call management software

Busy call centers handle a lot of calls. This isn’t easy, but good call management software helps by enabling more efficient processes. 
Customer service kit

Customer service personalization starter kit

Learn how successful businesses around the world bring personalization to life.

Book your demo today

We’re super proud of our no-code contact center platform, and we’d love to show you everything it can do. During your free demo we’ll: