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Did you know…
- 89% of businesses are currently investing in service personalization
- 72% of people expect you to know their full case history when they call
- 1/3 of Amazon's revenue is from personalized recommendations
Personalized service is a top priority for businesses that value their relationships with customers – and it’s not as challenging to provide as you might think.
Download your free eBook to discover how any contact center can take simple to steps to offer meaningfully personalized customer service.
