CRM and Helpdesk integration

Call center integration

Pre-built business process integrations with major customer contact platforms allow you to build fully integrated processes. All API requests controlling ticket/case creation and updating can be configured to send when conditional triggers are fired.

 

Integrated communications

We believe in process-driven design. This naturally involves all your core business tools: CRM, Helpdesk, Billing, ERP, BI and KPI dashboards. Connect to them all and build a deeply integrated multi-channel contact center in hours.

Creating integrated customer contact workflows should be simple and intuitive. babelforce takes a zero-coding approach to call flow design. Easy CRM integration with Zendesk, Zoho CRMZoho Desk, Freshdesk and SugarCRM or any other business tools makes this possible.

babelforce integrations

Integrate any business processes with no coding needed!

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