About this ebook

AI is the most in-demand technology in the world right now. Most businesses assume they could find some kind of value in it – but what?

Contact centers are in a unique position to benefit from AI, from intelligent agent assistance, to transcription – to VoiceBot AI. In this guide we’ve collected an accessible overview of VoiceBot tech that will help any CX leader assess whether AI is a sound investment for their business.

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