Put smiles on their faces and purchases in their baskets

Let’s break the barriers between customers and sales
E-Commerce

Build the service to fit the customer.

Service
personalization

Boost customer loyalty
by providing the right services at the right time. Why treat customers like strangers?

Customer
prioritization

Increase lifetime value with data-driven service interventions. The right experience turns customers into lifers.

Automated
self-service

Cut costs and increase customer access to your services with chatbots, 2-way SMS, and conversational AI . 

Read Expondo’s story

Discover how a superstar e-retailer created services that revolutionized their relationship with shoppers.

“We love the product and the support is outstanding. Whenever we’re trying something new, the team at babelforce are there to help.”

Head of of Customer Services, Expondo

Our posts

babelforce opens up huge opportunities to personalize, prioritize and automate. There’s no ‘one size fits all’ model for eCommerce – so let’s put your customer data to work.