Create and automate services with intuitive call center software tools, in any channel your customers choose.
Simply add the babelConnect app to the tools and interface you already use, and get full babelforce functionality.
A grocery chain has become the first in the UK to remove self-service checkouts from most of its stores following customer feedback. This is the
Cool Vendor™ Acknowledges Innovative, Impactful, and Intriguing Brands Berlin-based customer experience (CX) platform babelforce is thrilled to announce their recognition as a Gartner Cool Vendor
Burnout. According to a recent report by Gallup, 76% of workers will experience burnout at some point in their job. But for call centers, burnout
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