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Webinars

CX Superpowers - Insider's guide to Zendesk

CX Superpowers: An Insider’s Guide to Zendesk

How WhatsApp will transform your contact center

babelforce + Deepsearch + Adrian Swinscoe Webinar (9)

Customer Service & AI: Thriller, Killer or No-Filler? – Watch Now

The future of Insurance Contact Centers with Nigel Walsh

The Future of the Insurance Contact Center – Watch Now

Awaken babelforce 24.03 Live Webinar

How to Improve Experience for Customers and Agents – Watch Now

Awaken - babelforce 25.02 recorded Webinar

Automation and Agent Guidance in the Call Center – Watch Now

EN Demo - 06.05

Discover How Easy Automation Can Be – Watch Now

More …

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Blog

Outbound Services for Contact Centers – How to Challenge 5 Key Objections

January 13, 2022

What Is Cost per Call? (Plus 4 Ways to Cut Yours!)

January 12, 2022

The Best Customer Service Center Software for 2022

January 6, 2022

What is the Active and Waiting Calls Metric?

January 5, 2022

What is User Journey Mapping (Everything a Beginner Should Know)

December 16, 2021

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