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Webinars

The future of Insurance Contact Centers with Nigel Walsh

Webinar EN – The future of Insurance contact center – 22.04

Webinar EN – How to improve experience for customers and agents – 24.03.2021

Deepsearch - babelforce 25.03 - Demo

Demo DE – babelforce + deepsearch – 25.03

Webinar EN – Automation and Agent guidance in the call center – 25.02.2021

W7 DE - Optimierung im Contact Center - Was bringt das_

Recorded Webinar DE – 11.02

Awaken and babelforce 25.02 Live Webinar

Live Webinar EN – 25.02

Discover just how easy automation can be

Demo video – EN 05.02 – W6r

Live demo DACH- Optimierung im Contact Center

W7 – Optimierung im Contact Center – was bringt das

Recorded webinar DACH - 14.01

DACH Recorded demo 14.01

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Blog

Top Challenges in CX Design (And How to Solve Them)

April 14, 2021

Transferred Calls are Harming Your CX: Here’s What to do About It

April 7, 2021

7 Essential Types of Contact Center Automation

April 1, 2021

Conversational AI for Contact Centers: All You Need to Know

March 22, 2021

Beyond Cold Calls and Spam! Outbound Calling That Customers *Value*

March 18, 2021

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