The CX Leaders’ Dinner
Spend an evening with senior leaders in customer experience, service and commerce who are solving the same problems you are — and leave with more than notes. Hosted by babelforce and zenloop, over dinner.
Resources
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With babelforce you can integrate feedback surveys into VoiceBot interactions, and show the results in Zendesk.
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Turn a deluge into a manageable workload, and link callbacks with Zendesk tickets.
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When you change your status in babelforce, it's reflected in other systems like Zendesk. And it's 2-way.
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Learn how our platform can automate caller authentication by checking details against information in Zendesk.
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In this video Artam shows you how WISMO queries can be automated by VoiceBot (with a record saved in Zendesk).
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Service quality or service speed?
I say – why not both?
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How can you turn non-developers into specialists who can achieve what developers do without accepting some drawbacks? Well to answer that, we need to think about modern kitchens. Yep.
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The question is, what are people normally doing during those 45 seconds? Our benchmark data has the answers.