Blog
What is VIP call routing
Lake Falconer
November 14, 2023
What is customer satisfaction (CSat)? And how to measure it
Lake Falconer
October 24, 2023
babelforce Named a Cool Vendor in the 2023 Gartner® Cool Vendors™ in Composable Customer Engagement Platforms report
Lake Falconer
October 3, 2023
How to reduce agent burnout in your contact center
Lake Falconer
September 22, 2023
How to use the world’s #1 CRM for your specialized CX use case
Lake Falconer
September 5, 2023
How to figure out if you need a VoiceBot
Jack Barton
August 22, 2023
What is a Call Whisper? The Call Center Agent’s Secret Helper
Lake Falconer
August 4, 2023
babelforce x Ultimate = Partnering up to provide a humanized approach to omnichannel automation
Lake Falconer
August 2, 2023
babelConnect + Salesforce: outstandingly omnichannel CX (with automation)
Lake Falconer
July 18, 2023