Connect any device
Build and manage call flows
No coding necessary
How to save contact center resources whilst improving customer experience.
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Tackle data protection compliance whilst keeping your call recording processes flexible and integrated.
babelforce makes integration easier than you can imagine. Any Helpdesk and CRM integration, business process automation.
Create and manage experiences across channels - web, call, SMS, email.
Manage any mixture of outsourced agents and internal teams from our cloud based contact center platform.
Manage traffic and tasks dynamically with call center scheduling based on agent availability.
Track every lead. Efficiently manage your outbound calling and inbound responses.
Route your calls and tasks to teams anywhere. International call routing service made simple.
See everything. Expose all data from calls and customer journeys for your KPI dashboard and BI.
babelforce reduces your cost across the board. Optimize average handling time, resources and lower cost per lead & conversion.
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