Create any call handling process

Connect any device

Build and manage call flows

No coding necessary

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Automating SMS & IVR

How to save contact center resources
whilst improving customer experience.

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Data Protection and Call Recording
in the EU

Tackle data protection compliance whilst keeping your
call recording processes flexible and integrated.

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Deeply integrated telephony processes - join the dots

babelforce makes integration easier than you can imagine. Any Helpdesk and CRM integration, business process automation.

Boost customer experience - omnichannel joy!

Create and manage experiences across channels - web, call, SMS, email.

Flex your teams - in-house or external

Manage any mixture of outsourced agents and internal teams from our cloud based contact center platform.

Manage call traffic - smooth out the peaks

Manage traffic and tasks dynamically with call center scheduling based on agent availability.

Increase sales - Optimize calling & track leads

Track every lead. Efficiently manage your outbound calling and inbound responses.

Go global - scale and optimize globally

Route your calls and tasks to teams anywhere. International call routing service made simple.

Measure everything - call data reports, monitor metrics

See everything. Expose all data from calls and customer journeys for your KPI dashboard and BI.

Reduce costs - optimize call center resources

babelforce reduces your cost across the board. Optimize average handling time, resources and lower cost per lead & conversion.

Our customers

Boris Petrov, Head of Customer Service at Remix

Boris Petrov, Head of Customer Service at Remix

``Choosing babelforce has proven to be the right decision. We've created a customer experience that is far superior - it’s amazing. babelforce offers you pretty much anything you can imagine to fulfill your customer service needs.``

Create your cloud call & contact center in 5 minutes!


Build Anything - Integrate Everything


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At babelforce we love to partner

Simple partnership model

partnership with babelforce

  Earn significantly on whole lifecycle

  Add major revenue streams to your business

Our motto: “help others do their thing really well.”

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