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babelforce makes integration easier than you can imagine. Any Helpdesk and CRM integration, business process automation.
Create and manage experiences across channels - web, call, SMS, email.
Manage any mixture of outsourced agents and internal teams from our cloud based contact center platform.
Manage traffic and tasks dynamically with call center scheduling based on agent availability.
Track every lead. Efficiently manage your outbound calling and inbound responses.
Route your calls and tasks to teams anywhere. International call routing service made simple.
See everything. Expose all data from calls and customer journeys for your KPI dashboard and BI.
babelforce reduces your cost across the board. Optimize average handling time, resources and lower cost per lead & conversion.
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``Choosing babelforce has proven to be the right decision. We've created a customer experience that is far superior - it’s amazing. babelforce offers you pretty much anything you can imagine to fulfill your customer service needs.``
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