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“We’ve created a customer experience that is far superior – it’s amazing. babelforce offers you pretty much anything you can imagine to fulfill your customer service needs.”
Remix
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Expondo
Head of Customer Experience
“babelforce is very easy to use. Anyone who wants to make a positive impact on customer experience will be very happy with babelforce.”
Emesa
Innovation Manager
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Inbound call center
Does AI Have a Place in Inbound Call Center Software?
Call centers are always looking for ways to improve the customer experience while increasing efficiency. One of the most effective ways to do this is
Integrated outbound dialer
The Top 6 Best Automated Calling Services
It’s a given that call centers need to make a lot of calls. While human agents can be extremely efficient, they’ll never beat the machine
Integrated outbound dialer
What is an Automated Call? (And How to Handle Them Like a Pro!)
Some people might say that automated outbound calls are similar to the telemarketers that call at dinner time or the early hours of the morning.
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When it comes to personal service, human agents are best. But for the 75% of a typical interaction that’s just routine processes? Leave it to the machines.
- Deploy over 70 languages in Conversational AI
- Automate up to 90% of tasks
- Go live in under 8 weeks
- Reach net benefit of €5 million per 50 agents